Page 5 - Module 9 Look Inside
P. 5
Table of Content
The need to take human factors into account __________________________________ 7
The cost of maintenance error _______________________________________________ 7
What is ‘human factors’? ___________________________________________________ 9
Unique human factors issues in aviation maintenance __________________________ 11
Incidents and accidents attributable to human factors/human error _______________ 13
The statistics ___________________________________________________________ 13
Japan Airlines, Boeing 747, 1985 ___________________________________________ 14
Eastern Airlines, L-1011, 1983______________________________________________ 16
Aloha Airlines, Boeing 737, 1988 ____________________________________________ 18
British Airways, BAC 1-11, 1990 ____________________________________________ 20
Air Midwest, Beech 1900D, 2003____________________________________________ 21
Excalibur Airways, Airbus A230, 1993 ________________________________________ 24
British Midland, Boeing 737-400, 1995 _______________________________________ 24
The error chain __________________________________________________________ 27
Murphy’s law ____________________________________________________________ 29
Origin _________________________________________________________________ 29
Murphy’s law or Sod’s law? ________________________________________________ 29
Total Training Support Ltd 1-5 Issue 2 – September 2016
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