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FAQ Manager v1.0
Please click the Category which relates to your query, to view the list of Frequently Asked Questions, then click the question which most closely relates to your query, to read the answer. If this does not answer your query adequately, please send us a message via the Contact link above.

Logging-on Problems

  • I am trying to log-on. I am sure my username/password is correct. but it keeps returning to the log-in page (no 'incorrect usermame/password' message is displayed).
  • This is caused usually when your Internet Explorer cache is full. Try clearing the cache and try again.

    A better solution is to switch to the firefox browser for which this website is optimized. It is faster, lighter and free. And this website has many features which are not supported under Internet Explorer.

  • I have forgotten my username/password. The 'Password Reminder' link does not send me an email reminder.
  • This is most likely because you have more than one registration at club66pro.com with the same email logged to them.

    You will need to email the admin of club66pro.com using the Contact link above. Please provide your name and email address that you used to originally register.

    If we cannot find your registration because you have supplied a different name from that you used originally, your request will be ignored.

Joining and using club66pro.com

  • I have sent a query about using club66pro.com, but have not received any response.
  • This is probably because your query is already answered in this Help/FAQ section.

  • Can I view incorrect answers after marking?
  • No, after marking you are shown the correct answer plus the answer you marked (if they are not the same answers).

  • When I try to take a test, the page either times out, or I get the following message on screen: 'Network Error (tcp_error). A communication error occurred: The Web Server may be down, too busy, or experiencing other problems preventing it from responding
  • This occurs with some users in UAE and some other Middle Eastern countries whos governments use web monitoring software.

    The solution is to use Hotspot Shield. A download link can be found in the "Bug Report" section of the Support Forum. It may also occur at some companies, which have software to block/monitor internet usage. The solution is to get your IT department to add club66pro.com to their "white list".

  • Can the questions be saved to a computer hard drive for later practice?
  • No. If we did that, we would not be able to update the questions, add references, or add additional questions, all of which make club66pro.com superior to those other static sites that simply list old questions from club66pro.com, which are now inaccurate, incomplete, and incorrect.

    Also, whilst it may not be you, others have taken questions, answers and other information from club66pro.com, and listed them on eBay, or set-up their own inferior amateur websites. All this does is help to put club66pro.com out of business which will be to the detriment of yourself, and other studying mechanics now, and in the future.

  • My Kaspersky anti-virus programme says there is a trojan virus on the test page and blocks the page.
  • The test page and all pages linked from the test page have been physically inspected for any malicious code, and has been tested by several other anti-virus programmes such as Norton and AVG, by both the website owners and the server administrators, and no malicious script has been found.

    As this appears to be a case of mistaken identy by an oversensitive virus programme, you will need to switch Kaspersky OFF whilst using club66pro.com, or add the site to its "white list".

  • I need to remove limitations/restrictions from my licence. Do you do a special package for just the part modules I need, or can I purchase access to just part modules?
  • No, we could not possibly cater for every different combination of part modules for all the different limitation removals. You will need to purchase the whole module, as is applicable to your limitation removal, and select the appropriate sub-sections yourself, from the sub-section tick-boxes, whenever you take a test.

    Also, the CAA are well known for sneaking in questions from other subsections, even when they are not specified as being part of the listed subsection required for limitation removal. Be warned!

  • In Module 4, there are no practice questions for sub-sections 1.1b, 1.2b, 1.3b & 3b. Why not?
  • Please check the EASA Part-66 syllabus for Module 4. Those sub-sections contain no questions at B1 level.

    Select B2 level on your exam category selection option and the questions will show.

  • What are the "Unverified" questions which are always the last sub-section of each module?
  • These are questions that users have sent in to us and that have recently been added to the database.

    They initially go into an "Unverified" section whilst we carry out research on them and get a collective opinion from several subject specialists, of what the correct answer is.

    We also welcome comments from you users who are also likely to research them in detail and may find information that we do not have. There is also a greater possibility that they have typos and spelling errors etc. for which we welcome your notifications.

    This process usually takes about 6 months. We like to make really sure that the question is well researched before we distribute to their respective sub-sections within the module.

  • Can I stop receiving the Tutorial Support notification emails?
  • Yes, simply log in, then go to "My Control Panel" (link on menu left side of screen), and tick the "Disable Tutorial Support email notifications" box, then click "Save Changes".

  • Can I get a VAT receipt for my payment?
  • Yes, if you made your payment after February 2009. Just go to "Members Home" and you will see the red "Paid" icon against your membership listing. Simply click it and your invoice/receipt will open in a pop-up which you can print.

    If you have a keyaccount or a platinum flexible membership, the link for the invoice receipt is right under the keyaccount/platinum flexible icon at the top of the same Members Home page.

    If you paid for your membership prior to February 2009, and want a receipt, please contact us and we can set-up your receipt pop-ups manually.

  • How do I clear my stored questions, that I have stored from previous modules (now expired)?
  • Go to "My Control Panel" and click the link that says "Erase all stored questions".

  • The maximum amount of stored questions is 30, but as soon as I have 13 stored I am told I have reached my 30 maximum limit.
  • You have other questions stored from another sub-section or even another module.

    Go to My Control Panel and delete ALL your stored questions, then start again.

    Remember that you can only retrieve your stored questions if you select the same sub-sections and licence category that you used when you stored them. And of course, you cannot retrieve stored questions that you have stored from another module.

  • How can I 'jump in at' any question number when doing a sequential test?
  • The "jump in at" feature is available to select (in multiples of 10) after you have selected which subsection and licence category you want, and have selected "sequential" on the exam type.

    It will only be available providing the following conditions are met:

    * you have selected to do a sequential test * you select only one sub-section * there are more than 30 questions available in the subsection

  • I want to extend my membership of a module by another month. Will I get it half price like I would if I had joined for 2-months originally?
  • Sorry, the half-price offer only applies if you join for two (or three) months in the same transaction. If you joined for just one month, any subsequent membership transaction will be charged at the full price.

    We suggest you think carefully at time of joining, about how long you want your membership to last. If you think you may need more than one month, it pays to order more than one month right from the start.

  • I'm working my way through the questions using 'sequential test', when, after a break, it has reset me right back to the beginning and I have to start over?
  • This usually happens when you have left the computer for a while without logging off the website. A cookie logs you off automatically due to a long period of inactivity, and consequently does not store your last question position. To prevent this, always log-off the site properly if you know you are going to leave it for some time. Also, instead of selecting ALL from the subsection tick-boxes when you do a sequential test, just select one of the subsections, and work through the whole bank subsection-by-subsection. Then if the system loses your place, you will only be reset back to the start of the subsection. If you remember roughly what question number you were on, you can use the "Jump in at question number..." feature, available on the Test Page selection stage.

  • What payment options do I have, to enrol with a module?
  • You can pay by credit or debit card via the Internet's WorldPay gateway, or by PayPal, or you can send a cheque or cash or bankers draft or money order.

    Please note that we neither keep nor even see your credit or debit card details. Any credit or debit card transaction is handled by WorldPay, the UK's biggest Internet payment specialists. they hold your payment for at least 4 weeks before they submit it to us. this gives you plenty of time to sort out any disputes, to your satisfaction, if you are not completely satisfied with the service we provide.

    Please see out Terms and Conditions for more information.

  • How much does it cost to join club66pro.com?
  • As an individual, there are three ways you can join. You can purchase a keyaccount membership, which allows you access to all modules for a period of 12 months. For more information on keyaccounts, click "What is a key account" on the menu on the left of the main page.

    You can purchase a Platinum Flexible membership, which allows you access to all modules for a period of 24 months, with the additional feature of the ability to suspend your membership for an unlimited amount of time. For more information on Platinum Flexible membership, click "What is a Platinum m'ship" on the menu on the left of the main page

    Alternatively, you can join on a module-by-module basis, for 1, 2, or 3 months at a time. The cost for this is dependent upon the module (since the modules have different amounts of questions. To see the tariffs for the memberships, click "How much does it cost" on the menu on the left. Alternatively, if you are logged in, just click "Order Modules" and you will see the tariff table, for Question Practice only... or Question Practice with Tutorial Support.... or Question Practice with Study Notes (includes Tutorial Support).

  • How do I order modules?
  • Once you have registered (that bit is free), click Order Modules.

    If you want to pay with cheque or bank draft, then click the send Cheque or Bank Draft link to download a printable form. All the necessary instructions are provided on that form for you to continue.

    Otherwise, assuming you have no credit accrued due to questions submitted etc. then you can go straight to the Cost per Module table.

    Decide whether you want to order Question Practice Only... or Question Practice with Tutorial Support, or Question Practice with Study Notes, (includes Tutorial Support) and click the respective drop-down listing to view the appropriate tariff.

    Select 1, 2 or 3 months duration. The price will change accordingly, but your 2nd and 3rd months are half price.

    Click the Add to Cart for the module(s) you wish to order (click Continue Shopping if you want more than one module), then click Checkout and follow the on-line instructions to make your payment by credit or debit card.

    Once your payment has been accepted, you will receive an email containing a link to the log-in page, from where you can begin taking the tests (this takes just a few minutes, and is fully automated).

  • I have made a purchase using credit or debit card, but my account page is still showing "Pending" even after some time.
  • If your payment was successful, it would show "Pending" for no more than a couple of minutes, then it would turn to "Active". For some reason, your payment did not clear the WorldPay payment procedure. There are several possible reasons, such as:

    * You did not complete the payment form correctly or fully. You would have received an error message from WorldPay if this was the case. Please try the payment again.

    * Your payment was refused for some reason. Perhaps your name, address or postcode you entered is different from that which the card is registered to, and WorldPay have decided it is a fraudulent transaction. Please amend your details and try the payment again, or try with a different card if you have one.

  • If I have a query regarding any of the questions, can I contact you?
  • Yes, we have an easy and convenient "feedback" system, triggered from a link on every question in the "Breakdown" section (this is the section you view after completing a test).

    You can provide feedback on any of (but not limited to) the following reasons

    * you do not agree with our answer you have a reference for the answer we can add * there is a spelling/typo/grammatical error * the question is in the wrong sub-section * the question is duplicated * anything else is wrong with the question

    If we make any amendments to the questions which you have provided feedback on, we will credit you with 1 credit. When you have accrued adequate credits, you can cash them in for a free module.

    However, if you require an explanation on how to answer the question, over and above the brief explanation we have provided with each question, we will provide that for you, in the Tutorial Support section. To view the answer to your query, you will need to be enrolled with Tutorial Support or Study Notes included with your membership.

  • I am trying to use the sequential question format, but when I return to it, I can only start again from the beginning, as it seems to have forgotten where I got to. Why is this?
  • The sequential question format will only remember where you were if you select exactly the same parameters (subsection(s) and licence category) on your return to the practice session, as you had selected on the session before you left it. Also, it is unlikely to work if you are using a company site licence. The effect of other people using the same membership is to contaminate your progress logging.

  • The subsection list says the subsection has, say, 20 questions in it, but when I select Cat.A and 30-question Random exam, only, say, 11 questions appear. Where are the other 9 questions?
  • The questions are all graded for their Licence Category (A, B1, B2 etc.). The quoted number of questions in the subsections are the total number of questions, right to the highest licence category level.

    So if you really want to see ALL the questions, you need to select the highest Category level (B1, or B2) as appropriate for that Module. If you are doing a Cat.A exam, then we have hidden the questions that are not appropriate to your level.

    For more information on the breakdown of the exam, and the associated Category levels, please download the EASA (IR) Part-66 syllabus from the Test page.

    Some Module sub-sections (in Module 4 for example) have no questions whatsoever for lower categories. Please check the EASA part-66 syllabus for more details

  • Can I change my module part way through a month's membership?
  • No. Swapping modules part way through a membership period is a facility which is only available with a keyaccount membership or a Platinum Flexible membership.

  • When is my membership cancelled?
  • Membership is on a calendar month basis.

    The due date of the end of your membership is shown on your Member's Home page.

    Your membership will be cancelled on the morning AFTER the due date.

    Please bear this in mind when enrolling to a module, if you want to be using club66pro.com right up to the evening before your exam.

  • How many questions are available in each module?
  • The number of questions in each module is always increasing, as we add more questions regularly. To find out how many questions there currently are, within each module, click "How many questions" on the menu on the left, then select the module of which you wish to see the question quantity.

  • Can I practice Essay questions?
  • Yes, we have an Essay section as well as a Multiple Choice question section.

    However, we do not provide answers as we feel this would be counter productive.

    If you need help and advice with writing answers to the essay questions, consider joining the respective Tutorial Support section, where we provide extensive advice on Essay writing.

  • Can you send me the questions by email?
  • No. If we did that, we would not be able to update the questions, add references, or add additional questions, all of which make club66pro.com superior to those other static sites that simply list old questions from club66pro.com, which are now inaccurate, incomplete, and incorrect.

    Also, whilst it may not be you, others have taken questions, answers and other information from club66pro.com, and listed them on eBay, or set-up their own inferior amateur websites. All this does is help to put club66pro.com out of business which will be to the detriment of yourself, and other studying mechanics now, and in the future.

  • How do I register with club66pro.com?
  • To register with club66pro.com is easy, and it's free. Just click the "Register Now" link, under the log-in boxes, and fill in a few details about yourself (name, address), plus set your username and password that you will use in the future to log-in (the password can be changed at any time). There, you're done. You can now log-in and browse the Member's Area.

    You can use the same registration for any future module purchases. Please do not register again. If you do, there may be problems obtaining a password reminder and with other services associated with your registration.

  • How do I take a test?
  • Once you have registered, and have ordered a Module (from the order page) and your payment has been accepted, you can click on "Take a Test". Then click on the module you have enrolled onto (it will be highlighted in blue), and a test selection page will appear. Choose from the check boxes, the subsections of the modules which you wish to take a test in (or click "Select all")

    Next click the Licence Category you are studying for (A, B1 or B2 as applicable) from the drop-down list.

    Next decide which type of test you would like to do:

    Sequential will show you, one-by-one, all the questions within your chosen subsections for the Licence Category selected. Your answers will be reviewed after every 10th question.

    Random will generate an exam by picking questions at random, from the subsections chosen, and to the Licence Category selected, and will display them as a list of questions. After you have answered them, we will review your answers immediately, and provide a percentage result, together with a reference or brief explanation for each answer.

    With the Random exam you must also choose the number of questions you would like to have in your test (10, 20 or 30) or you can select "Part-66 Format".

    Part-66 Format will give you the same number of questions you will get in your real Authority's exam. The actual number depends upon which module you are taking a test in.

    With all these variables (subsections, Licence Category, number of questions etc.), if you need any further information, you will find it in the EASA Part-66 syllabus. There is a link to the EASA Part-66 syllabus at the bottom of each test page, where you can immediately download the syllabus.

  • Why can't I print, or copy, the questions from the test page?
  • This is prohibited. Whilst it may not be you, others have taken questions, answers and other information from club66pro.com, and listed them on eBay, or set-up their own inferior amateur websites.

    Such people have no skills or intelligence themselves and so are not able to provide a continual updating and verification service as we do here at club66pro.com, and is therefore a far inferior product. All this does is help to put club66pro.com out of business which will be to the detriment of yourself, and other studying mechanics now, and in the future.

  • Is there a limit to the number of locations I can log-in from?
  • Yes there is. We monitor your IP address every time you log in. If we log more than two IP addresses, we will monitor closely your log-in activity.

    If you continue to log additional IP addresses against your membership, we may suspect you have shared your authentication details, and may have to suspend your membership, until such a time that you have changed your password, and satisfied us that you will not subsequently share your log-in details.

    Note: IP addresses change when you log-in using a different ISP or a different ISP account. Most companies or training organisations have the same IP address regardless of which computer within their network you log-in from, and therefore will count as just one location. The same goes for the computers within an Internet cafe or library.

    Also, if you have several computers within your household (including a laptop) which all are connected to the Internet via the same ISP account, they will all show the same IP address, and therefore will count as just one location.

  • What are the different options for Module 5 for (B1.1/B1.3 and B1.2/B1.4)? I'm studying for my B1 what option do I need to use?
  • B1.1/B1.3 are Turbine Engined Aeroplanes and Helicopters respectively.

    B1.2/B1.4 are Piston Engined Aeroplanes and Helicopters respectively.

    You should know which B1 licence you are studying for. Please see the EASA Part=66 syllabus for more information.

  • Can I select sub-sections within each module, e.g. 1.1, 1.2, 1.3?
  • Yes, each module is broken down into sub-sections exactly as per the EASA Part-66 syllabus.

    In fact, we recommend that you tackle just one sub-section at a time, and master each sub-section before moving on to the next.

  • When using sequential test I do not get the option to 'Jump in at number...'
  • You must select only one sub-section at a time to use that feature.

    You should do this all the time anyway, to avoid any other problems occurring such as losing your position in your progress through the questions if you lose internet connection momentarily.

    The feature will also only work if there are more than 30 questions in the sub-section.

  • I am printing off receipts for previous Module purchases. After I have printed the first one, subsequent prints do not print correctly (prints a portion of the background as well as the receipt), or does not allow me to print at-all.
  • Refresh the page between every print (before clicking the 'paid' icon), by hitting F5 on your keyboard.

    Also, for best results, use the firefox browser, for which this site is optimized.

  • I have enrolled for 1, 2 or 3 months for a Module. Can I suspend the membership part way through the month, and resume at a later data?
  • No. This feature is only possible with the Platinum Flexible account.

    Please consider carefully your studying habits before deciding which type of membership you purchase. We cater for all studying modes and personal lifestyles and provide a range of membership options to suit.

  • I have enrolled onto the Essay section with Tutorial Support. Can I send my essays in to you for review.
  • No. We used to provide this service several years ago, for an additional fee, but the practice was counter productive.

  • I purchased a membership using PayPal, but it has not become active and I cannot access the questions.
  • The PayPal payment option is a feature administrated by WorldPay. Occasionally, for some reason, WorldPay do not activate the membership when they receive a PayPal payment, as they normally do when they receive a payment. It is a very occasional problem and affects PayPal payments only. It is possible that PayPal do not inform WorldPay of your payment, or there is something wrong with WorldPay's automated system.

    If you have paid using PayPal, or PayPal Express, and your membership is not activate after 10 minutes of making payment, please email us your WorldPay transaction number (as emailed to you) and we will set you up manually.

  • I use kasperski virus checker. When I Take a Test, I get a warning of virus Trojan-Downloader.JS.FraudLoad.an
  • This is a problem experienced by all web pages that use the type of encryption that we have on the test (and study notes) pages. It is a false positive, and occurred from their update of 7th May 2010. Our website has been scanned and certified as clean of all viruses and is safe to use. Please switch off your kasperski antivirus program when using club66pro.com, or add this website to its whitelist

  • I cannot access some or all pages of club66pro.com. I get error messages, time-outs, blank pages etc. I use Internet Explorer. I do not live in the UAE.
  • Internet Explorer has so long been neglected by Microsoft that it is no longer a fully functional browser. It does not recognise modern web features as are used on club66pro.com. You will need to use a fully functional and compliant browser such as firefox. It is free, installs in seconds and will handle all the features of club66pro.com adequately.

  • I have tried to upgrade my membership to add Tutorial Support and/or Study Notes but the payment process goes only as far as 'Trying to connect to WorldPay server...'
  • Like many pages on this site, the WorldPay website needs a fully functional and compliant browser, such as firefox or chrome. You can download either of those browsers for free.

  • In Module 10, there is a section for 'Obsolete Questions'. What are these?
  • In Module 10 (Aviation Legislation) the subject content changes frequently, and therefore the questions often become obsolete. Sometimes whole CAA/EASA documents and references are moved or deleted, making the questions about them obsolete.

    However, it is known that the CAA continue to ask those questions for several years after the subject to which they relate has been changed, moved or deleted. Therefore we do not delete these questions (as reported from CAA exams) from our database. Instead we move them to the 'Obsolete Questions' section.

    It is entirely your own choice whether you want to take the risk of not practising the obsolete questions. If you do not want to practise them, simply do not select the 'Obsolete Questions' tick-box when you are generating an exam.

  • Can I select questions that are only in my Licence category, i.e. B1, B2, A etc?
  • Yes you can. You can select the licence category, and sub-category, as are applicable to the respective module in accordance with the EASA Part-66 syllabus.

The Basic Licence - information

  • Is there enough information for each module on this website to pass the exams without having to use other learning aids?
  • Yes, providing you use the Tutorial Support and Study Notes which are included on this site. Do not expect to pass the EASA exams by just learning the answers to the questions alone.

  • Where can I find the contents of each module and the skill level required to complete the B2, B1 or A) exam.
  • From the EASA Part-66 document.  Syllabus is Appendix I.  Download from the EASA website or download just the syllabus here.

  • Which modules do I have to do an essay on for the B1 licence?
  • Modules 7 (2-questions), 9 (1-question) and 10 (1-question). It is the same for B2 licence. There is no difference qetween the questions asked for B1 exam from those asked on the B2 exam.

  • Are you able to confirm whether EASA has extended the modules life to ten years and the first 3 modules now have an infinate life please? I have only heard rumours through the grape vine.
  • This was a Notification of Proposed Amendment (NPA) back in March 2007.  It is still undergoing the Comment and Response process and is likely to do so for some time yet (possibly several more years).

    You can read the NPA and Comment and Response here:

    NPA

    CRD

    ToR

  • How much additional practical experience do I need if I am extending my licence (adding another category)?
  • Please download and read the ELGD

  • I have a BCAR Section L licence. What is the equivalent Part-66 licence, and what Limitations will it have?
  • Please download and read the ELGD

  • I have a B2 licence and I wish to extend to a B1. Which modules, or part modules, will I have to pass?
  • Please download and read the ELGD

  • How much practical experience do I need? I am starting from scratch.
  • Please download and read the ELGD and the body and Appendix of Part-66

  • Where can I find more information about the EASA Part-66 licence requirements?
  • Two places: For the EASA general requirements, download the Part-66 document from the EASA website, together with its AMC/GM.

    http://www.easa.eu.int/

    For detailed requirements and explanations with regard to the CAA's implementation of the EASA Part-66 requirements, download the Engineer Licencing Guidance Document (ELGD) from the CAA website.

    http://www.caa.co.uk/

  • What Modules do I need to pass, if I am to get a Category A, B1 or B2 licence? I am starting from scratch.
  • For details of what the Modules are, and the subject content to be studied, please download the

    EASA Part-66 syllabus
    .

Question credits - accruing and using

  • Can I use credits to enrol onto a module WITH Tutorial Support, or Study Notes?
  • Yes, but you will need 1.5 module credits to join WITH Tutorial Support, or 2 module credits to join WITH Study Notes (which includes Tutorial Support).

  • How do I know how many credits I have accrued?
  • You just need to go to your Members Home page, and it will tell you:

    How many question credits you have accrued, and from which modules you gained the credits from.

    How many Module credits (or part credits) you have accumulated. 10 question credits = 1 Module credit.

    If you have accumulated enough credits (at least 10 question credit, or 1 Module credit) you can use it at any time, to open ANY module for a period of one month.

    Also, when you go to the Order Modules page, if you have any Module Credits at-all, it will be annotated at the top of the page. Click the link provided, to redeem your credits for a FREE module.

  • I have only a partial Membership credit. Can I enrol for only part of a month.
  • No, not using a partial credit.

    Membership is for a minimum of 1-month. You need at least 1 Module credit (10 question credits).

  • I have sent in some questions. How long does it take before I am given credits for them?
  • It takes a considerable amount of time to research questions and transfer them to the bank (if indeed they are new to the bank). Sometimes we receive several hundred new question within a 1-month period. Each requires comparing with the existing bank to ensure that it is unique, and then researching through the many texts we have to find the answer and a reference. Therefore, we do the question reviews just once a month. So it could be as much as 1-month before you see any credits appear on your Members Home page.

  • I have queried some questions, and you have amended the questions, but I have not received any credit for it.
  • Most people who send in queries to questions, send in many queries within a number of days. Therefore, whilst we may update the respective question immediately, we will not update your credit balance for up-to two weeks. We will then update your credit balance with all the credits you have accumulated in that period, in one go. It may therefore be as long as 2-weeks before you see the credits appear on your members Home page. But please be assured that if the question or its answer was amended as a result of your query, you WILL be credited for it.

  • Is there any time limit that I must use my credits?
  • No. No time limit whatsoever. You can use the credits to open any module at any time in the future.

  • I have some membership credits showing on my account page. I have finished studying. Can I redeem them for cash?
  • No. Sorry. However, if you would like them to be transferred to a friend or colleague who could make use of them, please email us.

  • How do I send in new questions for credit?
  • Go to your Members Home. You will see a link at the top of the Page saying "Send New Questions". Click on the link and you will see a form open, with boxes to enter up-to 10 questions, with their answers.

    You can also upload a scan of a diagram, if a diagram is associated with the question you want to send. Send as many questions as you can. Don't worry if you cannot remember the question exactly word-for-word, or if you cannot remember all three answers, just type what you can remember.

    We will compare your questions with the existing questions in the bank as soon as we can. If they are not already in the question bank, we will add it and add a credit to your Account.

  • How many credits do I need for a free membership?
  • Your need at least 1 Module credits for a FREE membership without Tutorial Support.

    Your need at least 1.5 Module credits for a FREE membership with Tutorial Support.

    Your need at least 2 Module credits for a FREE membership with Study Notes (which includes Tutorial Support).

    10 question credits = 1 Module credit.
    15 question credits = 1.5 Module credit.
    20 question credits = 2 Module credit.

  • How do I accrue credits?
  • If you have any new questions, and they are not already in our question bank, we will add it, and credit your account with one credit.

    Another way to accrue credits is to make suggestions of amendments to any of the existing questions in the bank, by providing "feedback".

    For this, we have provided an easy and convenient "feedback" system, triggered from a link on every question in the "Breakdown" section (this is the section you view after completing a test).

    You can provide feedback on any of (but not limited to) the following reasons:

    - you do not agree with our answer you have a reference for the answer we can add
    - there is a spelling/typo/grammatical error
    - the question is in the wrong sub-section
    - the question is duplicated
    - anything else is wrong with the question


    If we make any amendments to the questions which you have provided feedback on, we will credit you with 1 credit.

    However, if you require an explanation on how to answer the question, over and above the brief explanation we have provided with each question, we will provide that for you, in the Tutorial Support section.

Study Notes

  • Can I resize the Study Notes pop-up to fill the whole screen, and can I minimise it so it is always open whilst I work on the questions?
  • If you mouse-drag the bottom right corner of the pop-up you can drag it to any size you want (to fill the whole screen for example).

    You cannot "minimise" the pop-up in the same way as you would minimise a normal pop-up. However you can mouse-drag the bottom right corner to resize the popup to be very small, then drag it to a suitable part of the screen and continue working on the questions on the page beneath it. The Study Notes will remain at the page you were last viewing and will show there again when you mouse-drag the bottom-right corner to open it up again.

    You can also mouse-drag the vertical separator between the Table of Contents window and the main page window, to whatever position you prefer.

  • Could the link to Study Notes with each question go direct to the page in the Study Notes which describes the answer to the question, rather than to the beginning of the chapter?
  • This functionality is in the pipeline, but with 17,000 questions to "look-up", is going to take several hundred manhours.

    We are concentrating on getting Study Notes online for every module before we get started on the links as requested.

  • Can the on-line study notes be printed off?
  • No they cannot be printed. 

    If you require a hard copy of the study notes for off-line study, you can order a set from www.airtechbooks.com

    If you order with club66pro.com question practice, you will get the notes on-line also.

  • I have purchased the TTS Integrated Training System notes from airtechbooks.com, with club66pro.com question practice. How do I activate my month's question practice?
  • Log-in to your club66pro.com account and go to the Order Modules page. At the top you will see a voucher image for the module you have purchased. Click on the text to redeem the voucher. Your module will be set-up as soon as we can. It comes complete with on-line Study Notes access and Tutorial Support.

    Note: If you purchased the Study Notes prior to January 2009, you may not have a voucher on your account. If this is the case, please email us with your airtechbooks.com order number and we will get your membership set-up.

  • Why can I not do a word search within the Study Notes?
  • This was originally a feature of the Study Notes. However, copyright abuse quickly occurred and we had to impose some copy/print security encryption. Unfortunately this encryption disabled the search facility.

  • If I have bought a hard-copy of the Study Notes, and have included the discounted club66pro.com when I purchased, will I get the notes online also, when I activate the membership?
  • Yes, in full colour, and with Tutorial Support service.

  • I have upgraded my membership to include Study Notes, but I still cannot access the Study Notes, now after several hours.
  • Upgrades are enabled manually. This means there may be a considerable delay in getting your upgrade, especially at weekends and evenings/night-time. You may have to wait until the next day.

    For future reference, if you order the Study Notes when you order the question practice, it will be enabled automatically and immediately. It is also considerably cheaper that way.

  • When I open the Study Notes viewer, it is blank.
  • This is another of Internet Explorer's many deficiencies.

    You will need to install a fully capable browser such as the free firefox browser.

  • I have tried to upgrade my membership to add Tutorial Support and/or Study Notes but the payment process goes only as far as 'Trying to connect to WorldPay server...'
  • Like many pages on this site, the WorldPay website needs a fully functional and compliant browser, such as firefox or chrome. You can download either of those browsers for free.

  • I have a membership voucher which I got when I bought hard copy Study Notes. Is there any time limit or expiry date to redeem the voucher?
  • No, none at all. You will find the voucher on the Order Modules page. You can leave it there for as long as you like, until you are ready to start studying. Just click on it and click ok to redeem it at any time. Once redeemed, your membership for the respective Module will be opened, and will last for one month.

  • I don't get a scroll bar when I view the Study Notes, so I can see only the top of each page.
  • This is an error caused by a deficiency in some installations of Internet Explorer. The easiest fix is to download and install the free Firefox or google Chrome browser.

keyaccounts

  • What is a keyaccount membership?
  • Click the link "What is a key account?" on the menu at the left of the page. Here you can read all about the great advantages that the key accounts provide, compared to the monthly memberships, and also the difference between the goldkey and the silverkey accounts.

    From the same page, you can purchase a key account using your credit or debit card.

  • How do I activate a keyaccount membership?
  • Once you have purchased a keyaccount, you need to click on the "Order Modules" link at the left of the page (you must be logged in). Click the link at the top of the page.

    Select the modules(s) you would like to open, and click "Send Instructions".

    When we receive your instruction, we will set-up your membership as soon as possible.

    Your 12-month membership begins when we activate your first modules(s) (not on purchase of the keyaccount).

    You will notice on your account page that the membership is active for 12-months, and so it will be, unless you return to that same page, and send your instruction to us to change your module(s).

  • How do I change the module I wish to have open in a keyaccount membership?
  • You need to click on the "Order Modules" link at the left of the page (you need to be logged in). Click the link provided just for you, at the top of that page.

    Select the modules(s) you would like to open, and click "Send Instructions".

    When we receive your instruction, we will swap your open module(s) from your existing module(s) to the module(s) you specified in the form.

    If you have a goldkey account, and wish to change just one of the modules, but leave the other module open, please state which of the two modules you wish us to close, by typing in the Comment box.

    You will notice on your account page that the membership is active for the remainder of the 12-month period, and so it will be, unless you return to that same page, and send your instruction to us to change your module(s).

  • How do I purchase a keyaccount membership?
  • Log in to your registered account.. Click "Order Modules" on the menu at the left of the page.

    Scroll down to the bottom of the page.

    Decide which keyaccount you would like; a silverkey or goldkey account. If you would like to add Tutorial Support to the key account, for the whole 12-months duration, click the associated Tutorial Support payment link after the main Tutorial Support link. Then follow the instructions provided on the subsequent pages to pay using your credit or debit car.

    Alternatively, if you would like to pay with cheque or bank draft, download the printable orderform (PDF) from the link at the bottom of the "Order Modules" page.

    When we receive your payment, we will annotate your account page with the keyaccount member status.

    You then need to return to the "Order Modules" to activate your first modules(s). At the top of the page will be a special link, just for you. Click that link and follow the online instructions to select your first module(s). You do not need to do this immediately, as your 12-month membership starts from when you open your first module, not when you purchase the key account.

  • Can I add Tutorial Support, or Study Notes (which includes Tutorial Support) for just one module at a time?
  • The upgrade system is designed for members with 1, 2 or 3-month memberships. However, if you have a keyaccount or Platinum membership, you can still upgrade. The upgrade will last for 3-months and CANNOT be transferred to another module.

    Your membership will be reduced to three-months when you upgrade the module. When that Module expires, you will need to reactivate it (or select another module). When it is reactivated, it will be active without Tutorial Support or Study Notes as per your original membership option.

    If you change modules within three months, the upgrade will NOT be carried to the new module.

  • Is the keyaccount membership intended for A, B1 (mechanical) or B2 (Avionic) students?
  • Both. You choose which modules you want to open, and which modules you want to remain unopened. You also choose the order you wish to open them, and for how long you wish them to be open. Your learning rate and sequence is entirely at your command.

  • I have sent my instruction to change my module access, but no change has taken place?
  • Changes to keyaccount module access is made manually. It can take up to 24-hours, but usually is done after just a few minutes if you send your instruction through during normal UK office hours.

    However, if you still see no change after several hours, it is probably because it is still within the 2-week minimum period.

    It may also be possible that there was something amiss with your instruction, such as you did not specify which module to close, if you have a keyaccount or Platinum Flexible membership.

  • I have tried to upgrade my membership to add Tutorial Support and/or Study Notes but the payment process goes only as far as 'Trying to connect to WorldPay server...'
  • Like many pages on this site, the WorldPay website needs a fully functional and compliant browser, such as firefox or chrome. You can download either of those browsers for free.

Platinum Flexible accounts

  • How do I activate a platinum flexible membership?
  • Once you have purchased a Platinum Flexible account, you need to click on the "Order Modules" link at the left of the page (you must be logged in). Click the link at the top of the page.

    Select the modules(s) you would like to open, and click "Send Instructions".

    When we receive your instruction, we will set-up your membership as soon as possible.

    Your 24-month membership begins when we activate your first modules(s) (not on purchase of the Platinum Flexible account).

    You will notice on your account page that the membership is active for 24-months, and so it will be, unless you return to that same page, and send your instruction to us to change your module(s), or suspend the membership.

  • How do I change the module I wish to have open in a Platinum Flexible account membership?
  • You need to click on the "Order Modules" link at the left of the page (you need to be logged in). Click the link provided just for you, at the top of that page.

    Select the modules(s) you would like to open, and click "Send Instructions".

    When we receive your instruction, we will swap your open module(s) from your existing module(s) to the module(s) you specified in the form.

    If you have a Platinum Flexible-II account, and wish to change just one of the modules, but leave the other module open, please state which of the two modules you wish us to close, by typing in the Comment box.

    You will notice on your account page that the membership is active for the remainder of the 24-month period, and so it will be, unless you return to that same page, and send your instruction to us to change your module(s), or suspend the account.

  • How do I purchase a Platinum Flexible account membership?
  • Log in to your registered account.. Click "Order Modules" on the menu at the left of the page.

    Scroll down to the bottom of the page.

    Decide which Platinum Flexible account you would like; a Platinum Flexible-I account or Platinum Flexible=II account. Then follow the instructions provided on the subsequent pages to pay using your credit or debit card.

    When we receive your payment, we will annotate your account page with the Platinum Flexible account member status.

    You then need to return to the "Order Modules" to activate your first modules(s). At the top of the page will be a special link, just for you. Click that link and follow the online instructions to select your first module(s). You do not need to do this immediately, as your 24-month membership starts from when you open your first module, not when you purchase the Platinum Flexible account.

  • Can I add Tutorial Support, or Study Notes (which includes Tutorial Support) for just one module at a time?
  • The upgrade system is designed for members with 1, 2 or 3-month memberships. However, if you have a keyaccount or Platinum membership, you can still upgrade. The upgrade will last for 3-months and CANNOT be transferred to another module.

    Your membership will be reduced to three-months when you upgrade the module. When that Module expires, you will need to reactivate it (or select another module). When it is reactivated, it will be active without Tutorial Support or Study Notes as per your original membership option.

    If you change modules within three months, the upgrade will NOT be carried to the new module.

  • Can I enrol before I leave the armed forces?
  • That is what the scheme is primarily intended for. As soon as you have decided what you wish to do after you leave the forces, if your choice is to go for the CAA EASA Part-66 Basic Licence, then you should begin the distance learning, and enrol on the Platinum Flexible Study Programme scheme.

    This should be at least 2-years before you leave the armed forces, but if you have less than this before you leave, you can still join, and your Study Programme will be carried over after you leave.

  • Do I have to be in the armed forces to get a Platinum Flexible account?
  • Not at all. It is ideal for anyone with an unpredictable work/travel lifestyle.

  • How long does the Study Programme last?
  • Two years of active study time, worked out on a daily basis (730 days). This means that if there is a period that you know you will be unable to study, you may have the Study Programme suspended (or put "on-hold"). Just email us and we will put your 2-year Study Programme on-hold until you return. Email us when you return to tell us to un-suspend your Study Programme.

    The minimum suspension period is 1-month (30-days), but there is no maximum period. Your Study Programme must be open for a minimum of 1-month (30-days) before you can suspend it again.

  • If I have a problem with any part of my studies, can I get help from a qualified instructor?
  • Yes, this can be included in this distance learning package. 

    You must include Tutorial Support, or Study Notes (which includes Tutorial Support) when you purchase the Platinum Flexible account.

    An instructor is always at hand via our fully featured Tutorial Support system. 

    Tutorial Support is included automatically with your Platinum Flexible Study Programme. If you have any problem understanding a particular question, or subject, just enter the Tutorial Support section of club66pro.com and a qualified and experienced instructor will answer your query as required.  Click here for more information on the Tutorial Support service.

  • How many modules can I open at one time?
  • Choose Platinum Flexible-1, and you can open any ONE  module at any one time.

    Choose Platinum Flexible-2, and you can open any TWO modules at any one time.

    Apart from the Study Programme period being 2-years, and Tutorial Support being automatically included with the Platinum Flexible Study Programme, the features are the same as those of the keyaccount memberships (silverkey and goldkey).

  • Is the Study Programme intended for A, B1 (mechanical) or B2 (Avionic) students?
  • Both. You choose which modules you want to open, and which modules you want to remain unopened. You also choose the order you wish to open them, and for how long you wish them to be open. Your learning rate and sequence is entirely at your command, and is truly flexible.

  • What is it that is more 'flexible' about the Platinum Flexible Study Programme, compared to a silverkey or a goldkey account?
  • Well, it is 2-years duration, instead of 1-year, but the real flexibility comes with the ability to put your Study Programme on-hold for a minimum of 1-month at a time, and an unlimited maximum duration. You can do this as many times as you wish, thus we give you support with complete flexibility and value for money.

  • Once I have opened a module, is there a specified period that I must keep it open?
  • Yes.  2-weeks, the same as a keyaccount (silverkey or goldkey depending on whether you choose Platinum Flexible-1, or Platinum Flexible-2 respectively).

  • Can I re-open a module I have previously opened and closed?
  • Yes, the same as a keyaccount (silverkey or goldkey depending on whether you choose Platinum Flexible-1, or Platinum Flexible-2 respectively).

  • I'd like to sign-up. How does the payment work?
  • Choose which Study Programme you would like (Platinum Flexible-I or Flexible-II).  Click the respective "add-to-cart"  button at top right of this page.  Otherwise, simply follow the online instructions to purchase using your credit or debit card.


    Alternatively, you can send us a cheque or bankers draft made for GB Pounds Sterling. Make it payable to Total Training Support Ltd, and write on the back of it which of the Study Programme type you would like (Platinum Flexible-I or Flexible-II). Do not forget to include your name, as you have used on your club66pro.com registration, so we can set-up your Study Programme as active on the correct account.  Send the payment to:

    Total Training Support Ltd
    4 Manor Cottages
    Manor Drive
    Kempston
    Bedford
    MK42 7AB
    United Kingdom

  • I have sent my instruction to change my module access, but no change has taken place?
  • Changes to Platinum Flexible account module access is made manually. It can take up to 24-hours, but usually is done after just a few minutes if you send your instruction through during normal UK office hours.

    However, if you still see no change after several hours, it is probably because it is still within the 2-week minimum period.

    It may also be possible that there was something amiss with your instruction, such as you did not specify which module to close, if you have a keyaccount or Platinum Flexible membership.

Enhanced Learning Credits Administration Service (ELCAS)

  • Which club66pro.com products are approved for purchase via the ELCAS scheme?
  • The Platinum Flexible Study Programmes.

    You can choose Platinum Flexible-I, or -II, with/without Study Notes, or with/without Tutorial Support.

    The top level Study Programme is the Platinum Flexible-II with Study Notes (which automatically includes Tutorial Support).

  • What course title do I specify on the ELCAS claim form?
  • EASA Part-66 Basic Licence - Platinum Flexible Study Programme.

  • What Start Date do I put on the ELCAS claim form?
  • The claim process can take up-to 3-months to process via your Education Centre. Use a date 3-months ahead of the date you fill-in the form.

    If the claim is processed sooner than the date you have specified, no problem, you can commence it sooner. It will run for 24-months.

  • What is the process for making an ELCAS application for club66pro.com products?
  • See ELCAS website

  • What is your ELCAS Learning Provider number?
  • 2057

  • I have to pay 20% of the course fee myself. What options do I have for payment?
  • Send a cheque to us with your CAN.

    Or if you want to pay by credit/debit card, send your CAN without payment and we will email you a payment link. Be sure to send us your email address.

Essays

  • What will I get if I join the Essay section of club66pro.com
  • You will get a list of all the previous CAA essay questions, which have been asked in CAA exam centres over the last few years. You will NOT get any model answers. If you enrol with Tutorial Support, you will be able to ask any question regarding where you might find information regarding the subject of any of the listed Essay questions, or for clarification of the understanding of a question. We will not however, answer the question for you.

  • Can I send in my answer for you to mark and provide feedback?
  • No we do not provide this service. We used to provide this service for an additional fee, but in many cases it was not productive, so we discontinued the service.

  • Will I get any model answers for the listed Essay questions if I enrol onto the essay section of club66pro.com?
  • No model answers are provided.

  • How likely is it that I will get one of the essay questions listed on club66pro.com, when I do the CAA exam?
  • Very unlikely, as the CAA have not asked the same question twice for several years now. You should view the listed questions as "examples" of the types and styles of questions you are likely to get. Do not concentrate all your efforts on learning the questions and their answers.

  • Does the Essay section on club66pro.com show which questions were asked last month by the CAA?
  • Yes, every question, apart from the very old questions, are marked with the date of the CAA exam in which they appeared.

  • How do I enrol onto an Essay Writing Course that I have heard about from colleagues?
  • We no longer offer Essay Writing Courses. Sorry.

  • Are there any course notes for Essay Writing that I could buy?
  • No, there are no course notes associated with the Essay Writing.

  • If I enrol on the Essay section of club66pro.com which module essays do I get?
  • You will get all the questions for all the modules that have Essays associated with them. That is Modules 7, 9 and 10. It is not possible to enrol for essay section which includes anything less than all those three modules.

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